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Online ERP software


Online ERP software is the future

ERP software, when designed correctly, should be a single business management tool which requires no integration with any other software. It should automate all the processes of the business from stock management to accounting.

Online ERP software should be accessible to you at all times from anywhere in the world. It should be available on any device, PC, laptop, smart phone or tablet.

Online ERP software is the future. It is pointless thinking of purchasing any other type of business management software, you would be buying old technology. 

SOMS is pure Online ERP software.

We have compiled a questionnaire for you which should help you make the right choice. You can now compare products on offer. You can even decide that the new software that you implemented recently is just not good enough. Maybe time has come for change.

GENERAL QUESTIONS:

  • Is the system online?
  • Yes: No:
  • Can it be accessed 24/7 by you and your staff?
  • Yes: No:
  • Can you control, preset and limit what each staff member is able to access?
  • Yes: No:
  • Does the system provide 24/7 LOGIN access to your customers?
  • Yes: No:
  • Does the system allow an unlimited number of users without having to upgrade or pay more?
  • Yes: No:
  • Does the system have an integrated WEBSITE MANAGEMENT SYSTEM?
  • Yes: No:
  • Is the system automated?
  • Yes: No:
  • Does the system have an online booking system?
  • Yes: No:
  • Does the system allow you to upload PDF documents and file them wherever you like (a courier company waybill to a customer invoice for example)?
  • Yes: No:
  • Does the system allow you to create a proposal for a customer or supplier?
  • Yes: No:

QUESTIONS RELATED TO CUSTOMERS:

  • Can your customers LOGIN to place online orders?
  • Yes: No:
  • Can your customers LOGIN to view their price list?
  • Yes: No:
  • Can your customers LOGIN to view quotes?
  • Yes: No:
  • Can your customers LOGIN to view their monthly statement?
  • Yes: No:
  • Can your customers LOGIN to view delivery notes?
  • Yes: No:
  • Can your customers LOGIN to view their payment history?
  • Yes: No:
  • Can your customers LOGIN to view and download company documents (BEE CERTIFICATES, CREDIT APPLICATIONS, COMPANY REGISTRATION CERTIFICATE, etc.)?
  • Yes: No:
  • Does the system recognise individual customer staff members?
  • Yes: No:
  • Does the system track and audit which customer staff member placed a purchase order?
  • Yes: No:
  • Does the system manage customer branches and head office automatically? (Does it automatically know the branch that a customer staff belongs to?).
  • Yes: No:
  • Does the system automatically know which currency to use for each customer (when quoting or invoicing)?
  • Yes: No:

QUESTIONS RELATED TO STOCK MANAGEMENT:

  • Is stock management fully automated?
  • Yes: No:
  • Can the system manage consignment stock?
  • Yes: No:
  • Can the system manage stock of product assemblies automatically?
  • Yes: No:
  • Can the system manage stock of products that are cut or split in various ways (length, width and thickness all at once)? Is this process automated?
  • Yes: No:
  • Can the system manage stock of products that are on coils (rope or wire) and allow you to select the coil that you are cutting from?
  • Yes: No:
  • Does the system manage stock of spare parts automatically (when assembling or repairing products for example)?
  • Yes: No:
  • Does the system manage the movement of stock from one area of your warehouse to another (one bin to another)?
  • Yes: No:
  • Does the system allow you to move stock from one branch to another?
  • Yes: No:
  • Does the system have stock management options related to credit notes (goods returned, damaged goods, lost items, etc.)?
  • Yes: No:

QUESTIONS RELATED TO SUPPLIERS:

  • Does the system have an automated e-purchasing system?
  • Yes: No:
  • Are your suppliers able to work and quote you directly in the system?
  • Yes: No:
  • Is the system capable of inserting supplier product codes into a price enquiry automatically?
  • Yes: No:
  • Does the system tell you what products each supplier sells?
  • Yes: No:
  • Does the system display previous quotes whenever you create a product enquiry?
  • Yes: No:
  • Does the system allow your suppliers to send quotes directly into the system?
  • Yes: No:
  • Does the system capture prices and other information from the supplier quote and automatically transfer it to supplier purchase orders?
  • Yes: No:
  • Does the system create price comparisons automatically from supplier quotes?
  • Yes: No:
  • Does the system know which supplier staff member submitted the quote? Is his name automatically attached to the quote?
  • Yes: No:
  • Does the system automatically check the prices on a supplier invoice against the prices that were submitted in the quote?
  • Yes: No:

QUESTIONS RELATED TO THE WEBSITE:

  • Does the system allow you to create a website?
  • Yes: No:
  • Does the system allow you to manage the website on an on-going basis?
  • Yes: No:
  • Does the system allow you to work on the website without the help of an IT specialist?
  • Yes: No:
  • Does the system automatically update your website each time you add a new product in your admin console?
  • Yes: No:
  • Does the system allow you to link your price list to your website?
  • Yes: No:
  • Does the system allow you to create technical specification charts which can be displayed on your website?
  • Yes: No:
  • Does the system allow you to create dimension charts which can be displayed on your website?
  • Yes: No:
  • Are the prices that are displayed on your website automatically updated whenever you change a price in your price list?
  • Yes: No:
  • Does the system allow you to create a blog?
  • Yes: No:
  • Does the system allow social media platforms?
  • Yes: No:
  • Does the system allow YouTube videos?
  • Yes: No:
  • Does the system include an enquiry portal on the website?
  • Yes: No:
  • Does the system record the number of views per web page?
  • Yes: No:
  • Does the system manage search engine efficiency?
  • Yes: No:
  • Does the system allow you to create maps, walking trails, routes, etc. on your website?
  • Yes: No:
  • Does the system allow you to create "USEFUL LINKS" to other websites?
  • Yes: No:
  • Does the system allow you to email a link to your website?
  • Yes: No:

QUESTIONS RELATED TO THE MANAGEMENT OF PRODUCTS:

  • Does the system allow you to organise your products into SECTIONS, SUB-SECTIONS and CATEGORIES?
  • Yes: No:
  • Does the system allow you to create product assemblies?
  • Yes: No:
  • Does the system allow you to manage product repairs?
  • Yes: No:
  • Does the system allow you to set a unit of measurement for each product (metres, kilograms, litres, etc.)
  • Yes: No:

QUESTIONS RELATED TO COSTING OF PRODUCTS:

  • Does the system cost products that you buy automatically?
  • Yes: No:
  • Does the system take into account exchange rates automatically when it does the costing of imported products?
  • Yes: No:
  • Does the system take into account custom's duties automatically when it calculates the costs of imported products?
  • Yes: No:
  • Does the system take into account "anti dumping duties" when it calculates the costs of imported products?
  • Yes: No:
  • Does the system take into account direct freight costs automatically?
  • Yes: No:
  • Does the system calculate average costs of products automatically when it merges incoming stock with stock that is already on the shelf?
  • Yes: No:

QUESTIONS RELATED TO AUTOMATION

  • Does the system send customer monthly statements automatically on a preset date?
  • Yes: No:
  • Does the system create packing list and delivery notes automatically?
  • Yes: No:
  • Does the system create labels automatically whenever customer orders are ready to be dispatched?
  • Yes: No:
  • Does the system send automated emails to customers with delivery details (waybill numbers, postal tracking numbers,etc.)?
  • Yes: No:
  • Does the system send copies of invoices to your customers' credit controllers automatically?
  • Yes: No:
  • Does the system send branch statements to your customer's head office automatically?
  • Yes: No:
  • Does the system automatically update your V.A.T. report every time you generate an invoice or a credit note?
  • Yes: No:
  • Does the system automatically check stock availability whenever customers place purchase orders?
  • Yes: No:

CONCLUSION:

This questionnaire contains questions which have helped you score the efficiency of a particular business management software. Now you can decide to implement "SOMS" or not.

Excellent business is about implementing the best systems and processes:

  • You focus on customer service, but your management systems and processes let you down. Sounds familiar?
  • Your business continues to evolve, but your business software can't cope. Sounds familiar?
  • Your business continues to expand, but you keep on employing more admin staff. Sounds familiar?
You need to implement a system that answers "yes" to all of the above questions.